Facebook
Issues
- 1.3K Reviews (4.2/5.0) but no responses – should respond to all reviews both positive and negative
- Last post in 2011
Facebook Review
“I can’t believe how terrible this Hooters was. Food was fine but drinks and customer service was the worst we have had at ANY restaurant anywhere. Hostess was rude. Server couldnt be found when we needed anything. There was literally NO alcohol in our $10 drinks. When we finally were able to tell the server about it she apologized and brought a shot of vodka to add to it. We thought it was all settled. When we got our check it was over $40 for 1 order of chicken fingers, fries and 2 drinks! They charged another 7.25 for the shot. The manager told us that’s how thier drinks are and there was nothing he could do. He ended up taking $2 off the bill. That was a complete slap in the face. We have a Hooters back home and we know how the drinks are supposed to be. We Will NEVER step foot in that hole again..”
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Yelp
Issues
- 20 reviews but no responses- should respond to all reviews both positive and negative.
Yelp Reviews”
“This place sucks. Horrible service, found hair in the food and only response from server was “our cooks don’t have hair” don’t come here”
“Super slow service, waited about 45 minutes for our order to come…service is terrible here!!”